Professor Redouane Rabii, responsible for the website rezum.ma, places the utmost importance on protecting your privacy and the security of your personal data. This policy transparently describes the site's data collection and use practices.
1. Data Controller
Professor Redouane Rabii
Urology Centre Pr. Rabii — 62 Rue El Kadi Lass, Maarif, Casablanca, Morocco
Email: contact@rezum.ma
Phone: +212 5 22 25 20 25
2. Personal Data Collected
2.1 Via the Contact / Appointment Request Form
- First and last name
- Email address
- Phone number
- Message (and any medical information you choose to share)
Important: We strongly advise against sharing sensitive medical information via this form. Any health data communicated is treated with strict confidentiality and will never be shared with third parties.
2.2 Browsing Data
- IP address (anonymised)
- Browser type and operating system
- Pages visited and duration of visit
- Traffic source (search engine, direct link, etc.)
3. Purposes of Processing
- Appointment management: to contact you and organise your consultation.
- Responding to enquiries: to handle your requests for medical information.
- Site improvement: anonymous statistics to improve the user experience.
- Legal obligations: data retention in accordance with applicable legal requirements.
4. Legal Basis for Processing
- Contact form: your explicit consent when submitting the form.
- Medical care: performance of a contract (consultation preparation).
- Browsing statistics: legitimate interest in improving the service.
5. Data Retention Periods
- Contact data: retained for 3 years from your last interaction, in line with Moroccan civil limitation periods.
- Health data: retained for 20 years from the last consultation, in accordance with Moroccan medical regulations.
- Browsing data: anonymised and retained for a maximum of 13 months.
6. Data Sharing
Your personal data is never sold, rented or transferred to third parties for commercial purposes.
Data may be shared only with:
- Technical service providers strictly necessary for operating the site (Hostinger), bound by contractual confidentiality obligations.
- Competent authorities if required by law.
7. Data Security
- Secure HTTPS connection (SSL/TLS) across the entire site
- Access to data restricted to authorised personnel only
- Hosting on secure Hostinger servers (Cyprus, EU)
8. Cookie Policy
rezum.ma uses only technically essential cookies:
- Session cookie: maintains your browsing session (deleted when you close your browser).
- Language cookie: remembers your language preference (FR/AR/EN).
No advertising, behavioural tracking or commercial profiling cookies are installed on your device.
You can configure your browser at any time to refuse cookies or receive alerts when they are set, without affecting your access to the site.
9. Your Rights
Under Moroccan Law No. 09-08 on the protection of individuals with regard to the processing of personal data, you have the following rights:
- Right of access: to obtain confirmation that your data is being processed and to receive a copy.
- Right of rectification: to have inaccurate or incomplete data corrected.
- Right of erasure: to request deletion of your data, subject to legal retention obligations.
- Right to object: to object to the processing of your data on legitimate grounds.
- Right to data portability: to receive your data in a structured, machine-readable format.
To exercise these rights, contact us at: contact@rezum.ma stating your identity and the nature of your request. We undertake to respond within 30 days.
10. Supervisory Authority
If you believe your rights are not being respected, you may lodge a complaint with the Commission Nationale de Contrôle de la Protection des Données à Caractère Personnel (CNDP) of Morocco:
- Website: www.cndp.ma
- Address: Angle Rue Secteur 12 et Rue Secteur 21, Hay Ryad, Rabat, Morocco
11. Policy Updates
We reserve the right to update this policy at any time to reflect legal or technical developments. The current version is always available on this page.
Last updated: 03/03/2026